Booking, Cancellation and Refund Policy

BOOKING, CANCELLATION AND REFUND POLICY Effective Date: July 29, 2026

This policy applies to appointments, written reports, private group experiences, mentorship, recurring memberships, ceremonies, recordings, Gift Cards, and other services offered by Return to Wisdom and Jenn LeFevre.

By purchasing or requesting a service, you agree to this policy and any additional terms displayed in the service description or during checkout.

GENERAL PAYMENT POLICY

Payment is due according to the terms shown when the service is purchased or approved.

Because Return to Wisdom reserves time, completes personalized preparation, provides immediate access to benefits, or creates custom work, payments are generally nonrefundable except when Return to Wisdom cancels a service without providing a reasonable replacement or when a refund is required by law.

LIVE PRIVATE SESSIONS

This section applies to full readings, past-life readings, appointments booked using a Return to Wisdom Gift Card, mentorship sessions, and other scheduled private sessions.

Rescheduling

At least 24 hours’ notice is required to request a reschedule.

With sufficient notice, one reschedule may be permitted without an additional fee. Additional rescheduling requests are subject to availability and may require a new booking or fee.

Requests made with less than 24 hours’ notice may be treated as a late cancellation, and the payment or session benefit may be forfeited.

Cancellations

Payments for live private sessions are nonrefundable. When sufficient notice is provided, the amount paid may be applied to one rescheduled appointment at the discretion of Return to Wisdom.

Missed Appointments

A missed appointment or failure to attend without notice is considered completed and is not eligible for a refund, credit, replacement session, or restored membership benefit.

Late Arrival

Clients should arrive or join the session on time. A late arrival does not require Return to Wisdom to extend the scheduled ending time. The full session fee remains due.

THE CHIRON PATH AND THE CHIRON BOND

The Chiron Path and The Chiron Bond are personalized written reports and do not include a live appointment.

Any date or time selected during checkout is an order-processing placeholder required by the booking system. It is not a scheduled phone, Zoom, or in-person session.

Report orders are nonrefundable once payment has been accepted and the intake information has been submitted because personalized preparation may begin immediately.

Reports are normally delivered privately by email within 10–14 business days after all required information has been received.

The turnaround period does not begin until the client has supplied complete birth information, relationship information when applicable, personal context, and requested questions.

INCORRECT OR INCOMPLETE INFORMATION

The purchaser is responsible for reviewing all submitted names, birth dates, birth times, birthplaces, email addresses, relationship information, and questions for accuracy.

Return to Wisdom is not responsible for delays or report inaccuracies caused by incorrect, estimated, contradictory, or incomplete information supplied by the client.

If corrected information is provided after preparation has started or after delivery, recalculating or rewriting the report is considered additional work and may require an additional fee.

A report is not refundable because the purchaser later discovers that the information submitted with the order was incorrect.

REPORT DELIVERY

The purchaser is responsible for providing an accurate email address and checking spam, junk, promotions, and filtered folders.

A report is considered delivered when it is sent to the email address provided with the order. If an email address was entered incorrectly, Return to Wisdom may resend the completed report to the corrected address.

PRIVATE GROUP MEDIUMSHIP EXPERIENCE

The $550 base fee for a Private Group Mediumship Experience is nonrefundable once paid.

A minimum of 24 hours’ notice is required to request a reschedule. Because three Return to Wisdom readers must be coordinated, a replacement date is subject to the availability of everyone involved and cannot be guaranteed immediately.

Changes in group size, individual participant cancellations, late arrivals, or participants who choose not to attend do not reduce the group price or create individual refunds.

The session may include both individual and collective messages. A message for every participant, equal speaking time, and a recording are not guaranteed. The absence of an individual message or recording does not create refund eligibility.

IN-PERSON GROUP TRAVEL

In-person group experiences require advance written approval and a separate travel agreement.

The $550 base session price does not include transportation, lodging, meals, venue expenses, local travel, parking, baggage fees, or other travel-related costs.

Once travel, lodging, or venue expenses have been paid or reserved, those amounts are nonrefundable to the extent that the vendors involved will not refund them.

If the organizer cancels an approved in-person experience, the organizer remains responsible for any nonrefundable travel expenses already incurred.

Weather, transportation delays, illness, safety concerns, or circumstances outside anyone’s reasonable control may require the experience to be rescheduled or moved to Zoom. Reasonable efforts will be made to find an alternative, but completed travel expenses are not automatically refundable.

RECORDINGS

Recordings may be offered for certain sessions but are not guaranteed.

Technical failure, platform limitations, storage failure, facilitator error, or participant preference may prevent a recording from being created or delivered.

The service fee covers the live experience itself, not a guaranteed recording.

Therefore, a missing or unusable recording does not create refund eligibility.

Clients are encouraged to take personal notes during sessions.

INTUITIVE MENTORSHIP

1:1 Intuitive Mentorship is a 12-month commitment billed at $155 each month.

Your purchase authorizes 12 monthly payments and includes one 60-minute private session per paid month.

The plan ends after 12 months and does not continue beyond that term unless you purchase a new plan.

Payments are nonrefundable, and unused sessions do not roll over or convert to cash.

Early cancellation is not available through My Subscriptions.

If an exceptional circumstance prevents continuation, please contact Jenn directly to discuss the account.

Any accommodation must be confirmed in writing.

GRANDFATHERED MENTORSHIP PLANS

Clients enrolled in an active grandfathered mentorship plan may continue under the price and benefits attached to that plan while it remains active and in good standing.

If a grandfathered plan is cancelled, expires, or becomes inactive, the former price may not be available again. Any later enrollment is subject to the services, availability, and pricing offered at that time.

MONTH-TO-MONTH MEMBERSHIPS

An ongoing month-to-month membership, including Monthly Ceremonies of Remembrance when offered on that basis, may be cancelled before the next billing date to prevent the next charge.

Payments already processed are nonrefundable and are not prorated for partial months, missed gatherings, or unused member access.

Cancellation takes effect according to the billing and access date shown within the member’s Wix account.

FAILED PAYMENTS

Failed, declined, reversed, or disputed payments may suspend access to bookings, sessions, recordings, member pages, ceremonies, and other plan benefits.

The client remains responsible for valid charges connected to services already delivered or commitments already accepted.

GIFT CARDS

Return to Wisdom Gift Cards are nonrefundable and cannot be redeemed for cash except where required by law.

Gift Cards do not expire. They hold the dollar value purchased and do not guarantee a particular service or price.

The recipient must select and schedule an eligible service separately according to current availability. All applicable booking, rescheduling, cancellation, late-arrival, and missed-appointment policies apply.

If the selected service costs more than the available Gift Card balance, the recipient is responsible for paying the difference.

Gift Cards cannot be applied toward memberships, subscriptions, or recurring pricing plans unless Return to Wisdom expressly states otherwise.

TECHNOLOGY INTERRUPTIONS

Clients are responsible for having a working device, reliable internet connection, current contact information, and access to the required platform.

If a client’s technology prevents participation, Return to Wisdom may allow one reschedule at its discretion but is not required to issue a refund.

If a significant technology failure on the part of Return to Wisdom prevents the service from being meaningfully delivered, the session will be rescheduled or another reasonable remedy will be offered.

CANCELLATION BY RETURN TO WISDOM

If Return to Wisdom must cancel a live service, the client will be offered a reasonable rescheduled date.

If Return to Wisdom cannot provide the purchased service or a reasonable alternative, the amount paid for the undelivered service will be refunded.

This does not include cancellations caused by abusive behavior, unsafe circumstances, policy violations, fraudulent activity, or unauthorized charge disputes.

REFUND PROCESSING

Any approved refund will be returned to the original payment method when reasonably possible.

Banks, card issuers, Wix, and payment processors control how quickly an approved refund appears. Processing times are outside the direct control of Return to Wisdom.

CHARGEBACKS AND PAYMENT DISPUTES

Clients are encouraged to contact Return to Wisdom before initiating a chargeback so that billing errors or service concerns can be reviewed directly.

Submitting a fraudulent chargeback for a service, report, membership, recording, or digital benefit that was properly delivered may result in suspended access and the recovery of permitted fees or expenses.

CONTACT

Questions, cancellation notices, or rescheduling requests may be submitted through the contact or chat feature available at:

https://www.returntowisdom.com

The time a request is received through the website will be used when determining whether sufficient notice was provided.